My mortgage advisor, Luke, went above and beyond to sort our mortgage. I have had phone calls with Luke at 8 in the morning and 8 at night, he always made time and worked hard to get things over the line for us. As a first-time buyer I can’t recommend him enough - really knowledgeable and makes everything very transparent and tells you exactly what you need to get your ducks in a row.
I can’t be any more thankful, I used Luke Parker throughout the whole buying process. He has been nothing but helpful, informative and nothing was an issue. He has always made time for me and responded as soon as I had any worries or queries with either a phone call or text.
Would definitely recommend to anyone!
As first-time buyers, we had an amazing experience with Crystal Clear Financial Planning. Our financial advisor was Emma Day.Emma made sure to make the mortgage process as smooth as possible and to walk us through various life insurance options available, which we have now considered.Emma’s communication was great, she kept us informed every step of the way and presented us with a range of mortgage options that would meet our needs and explained each one clearly and secured us with the best deal and rate.If you are looking for a reliable, knowledgeable mortgage broker in Derby, we would definitely recommend Emma and Crystal Clear!
We have used John Tucker for 10 years now and he has always delivered a 1st class service. Nothing is ever to much for John. John takes care of everything and is very reassuring and explains everything in Lehman's terms. Wouldn't use anyone else.
Dan made things as easy as possible for us, always made things clear to our many questions and always came back quickly. Couldn’t recommend him more!
Rachel made my experience so easy and explained everything perfectly, definitely an asset to the business!
We are extremely satisfied with the support and advice received from our agent John. He continued to be approachable and friendly and always responded immediately. He sought out information to best suit our situation and we felt he listened to our priorities and found a product which best suited us.
I was recommended crystal clear financial planning by my nephew who had used them recently to get a mortgage and I wasn't disappointed. My advisor Emma has been five star from start to finish.
I am a first-time buyer and throughout this journey the support and wealth of knowledge and professionalism has made this journey which can be quite stressful and long winded very much bearable.
I feel as though Emma has my best interest at heart and that makes my experience with CCFPL a happy one. Thanks to the whole team I will recommend you to everyone looking to buy their first or last forever home.
I can attest that their name is accurate. The whole Mortgage process was clear and concise right from the first communication. My husband and I felt understood and looked after along the whole process.
We highly recommend Crystal Clear as a company and in particular Luke Parker & John Tucker as fabulous advisors. Thank you for getting us onto the property ladder.
My mortgage advisor Luke has made me feel comfortable and at ease every step of the way so far as a first-time buyer. He’s calm. Explains everything clearly and really helps you understand without putting any pressure on you.
Luke responds promptly to emails and I know if I have any questions I can contact him. I have visited 3 times now and the team are all friendly and welcoming.
Really glad I decided to go with a mortgage advisor to help me understand the process clearly and get great advice.
