Emma went above and beyond to make sure we got the right product and covers, she has been really supportive and helpful when we have had questions and due to how unpredictable the housing market was and the subsequent interest spoke, she spent a lot of time with us whilst we were looking at houses and then it'd fall through, then spending time looking at all different mortgage deals and as prices were rising quick so under big pressure to get it sorted ASAP, all the while we were stressing whether we'd get it done in time, yet Emma kept us reassured and got it done smoothly and efficiently. Thank you!